Last updated: January 1, 2019
1. Your License to Access the Services. Playfair, its affiliates or Third Party Licensors own and hold all right, title and interest in and to the Services and all intellectual property contained therein, all underlying software and information, algorithms, methods and processes, institutional knowledge, all materials related to the Services and all intellectual property derived therefrom. You agree not to attempt to copy, reproduce, change, disassemble, reverse engineer, decrypt, frame or translate any part of the Services or attempt to copy, change, delete or alter any content or functionality within the Services. On the condition that you comply with all your obligations under this Agreement, Playfair grants you a limited, revocable, non-exclusive, non-transferable license to access the Services. Any use of the Services in excess of this license is strictly prohibited and constitutes a violation of this Agreement, which may result in the termination of your right to access and use the Services. Depending on what Services you access, additional terms and conditions may apply.
2. Your Responsibilities. You agree that when using the Services, you will not:
a. Delete, modify, hack, or attempt to change or alter any portion of the Services;
b. Use any device, software, or routine intended to damage or otherwise interfere with the proper functioning of the Services, servers, or networks connected to the Services or take any other action that interferes with any other person’s use of Services;
c. Use any bot, spider, or other automatic or manual device or process for the purpose of harvesting or compiling information on the Services for any reason;
d. Copy, modify, create derivative works, reverse engineer, decompile, disassemble, or otherwise attempt to learn the source code, structure, or ideas upon which the Services are based;
e. Introduce into the Services any virus, rogue program, Trojan horse, worm or other malicious or intentionally destructive code, software routines, or equipment components designed to permit unauthorized access to disable, erase, or otherwise harm the Services or perform any such actions;
f. Introduce into the Services any back door, time bomb, drop dead device, or other software routine designed to disable a computer program automatically with the passage of time or under the positive control of an unauthorized person;
g. Use the Services in any manner that misappropriates any trade secret or infringes any copyright, trademark, patent, rights of publicity, or other proprietary right of any party;
h. Access or attempt to access any other person’s information or content;
i. Encourage any illegal activities, or post anything that is obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity;
j. Decrypt, transfer, frame, display, or translate any part of the Services;
k. Connect to or access any Playfair computer system or network without authorization; or
l. Use the information in the Services to create or sell a similar service or similar information.
3. Third Party Licensors. Playfair has partnerships and business relationships with third parties who may provide some elements of the Services (“Third Party Licensors”). Playfair does not own nor does it control Third Party Licensor products. You agree that Playfair will not be responsible for any Third Party Licensor products and further agree to hold Playfair harmless for your use of any Third Party Licensor products or services. YOU AGREE TO INDEMNIFY PLAYFAIR, ITS AFFILIATES AND BUSINESS PARTNERS, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS FROM ANY AND ALL CLAIMS, DAMAGES, EXPENSES, FEES, LIABILITIES, AND LOSSES, INCLUDING ATTORNEYS’ FEES, ARISING FROM YOUR USE OF ANY THIRD PARTY LICENSOR PRODUCTS OR MATERIALS.
5. Site Unavailability. There may be times when the Services are unavailable due to technical errors or for maintenance and support activities. We do not represent, warrant, or guarantee that the Services will always be available or are completely free of human or technological errors.
6. Errors. The Services may contain typographical mistakes, inaccuracies, or omissions and some information may not be complete or current. We expressly reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. We do not make any representation or warranty concerning errors, omissions, delays, or defects in the Services or any information supplied to you via the Services, or that files available through Services are free of viruses, worms, Trojan horses, or other code that include or manifest contaminating or destructive characteristics.
7. Compatibility. You must provide the equipment and Internet connections necessary to access the Services at your own expense. We do not guarantee that the Services will operate with your computer, tablet, mobile device, network, installed software, internet or mobile carrier service plans, or with any particular computer or other piece of hardware, software, equipment, or device you install on or use with your computer.
8. No Guarantees. THE SERVICES ARE PROVIDED “AS IS”. PLAYFAIR DOES NOT WARRANT OR MAKE ANY PROMISES REGARDING THE CORRECTNESS, USEFULNESS, ACCURACY, AVAILABILITY, OR RELIABILITY OF (I) YOUR USE OR THE RESULTS OF YOUR USE OF THE SERVICES; (II) ANY ADVICE YOU GLEAN FROM THE SERVICES; OR (III) ANY CONTENT, PRODUCTS OR SERVICES AVAILABLE THROUGH THE SERVICES. PLAYFAIR DOES NOT PROMISE THAT THE SERVICES WILL BE UNINTERRUPTED OR WILL BE ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. THERE IS NO WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. NO ADDITIONAL STATEMENTS OUTSIDE THE TERMS OF THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, STATEMENTS REGARDING CAPACITY, SUITABILITY FOR USE OR PERFORMANCE, WHETHER MADE BY OUR EMPLOYEES OR OTHERWISE, IS A WARRANTY OR PROMISE BY PLAYFAIR AND WE HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY SUCH STATEMENTS. WE WILL HAVE NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MISDELIVERY, OR FAILURE TO STORE ANY COMMUNICATION, DATA, OR CONTENT.
9. Playfair is Not Liable to You for Your Use of Services. WE ARE NOT RESPONSIBLE FOR ANY DAMAGES TO YOU OR ANYONE FILING SUIT ON YOUR BEHALF FOR ANY REASON. PLAYFAIR AND ITS SUPPLIERS, LICENSORS, PARENT, OR AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, ASSIGNEES OR SUCCESSORS-IN-INTEREST (“PLAYFAIR PARTIES”), WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES, CLAIMS, DEMANDS, LOST PROFITS, OR CAUSES OF ACTION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE, RELATING TO THIS AGREEMENT, YOUR USE OF THE SERVICES OR ANY INFORMATION YOU OBTAIN ON IT, OR ANY OTHER INTERACTION WITH THE SERVICES AND YOU VOLUNTARILY AND UNEQUIVOCALLY WAIVE ANY LIABILITY OF PLAYFAIR.YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SERVICES WILL BE TO STOP USING THE SERVICES.
IN ANY EVENT, THE MAXIMUM TOTAL LIABILITY OF PLAYFAIR, ITS SUPPLIERS, LICENSORS, PARENT, OR AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND ASSIGNEES OR SUCCESSORS-IN-INTEREST, FOR ANY CLAIM WHATSOEVER RELATING IN ANY WAY TO THIS AGREEMENT, INCLUDING CLAIMS FOR BREACH OF CONTRACT, TORT (INCLUDING, NEGLIGENCE OR STRICT LIABILITY) OR OTHERWISE, AND YOUR SOLE REMEDY SHALL BE AN AWARD FOR DIRECT, PROVABLE DAMAGES NOT TO EXCEED ONE THOUSAND DOLLARS ($1000.00).
10. Indemnification. You will hold harmless, indemnify, and defend the Playfair Parties from and against any and all claims (including any and all liabilities, damages, losses, costs, expenses, and reasonable attorneys’ fees arising therefrom) relating to any action or proceeding brought by a third party against any one or more of the Playfair Parties (i) alleging injury, damage, or loss resulting from your use of the Services; (ii) related to any act or omission by you which is a breach of your obligations under this Agreement; or (iii) your use of information or results obtained through the Services.
You will have the right to defend and compromise such claim at your expense for the benefit of the Playfair Parties; provided, however, you will not have the right to obligate the Playfair Parties in any respect in connection with any such settlement without the written consent of the indemnified party. Notwithstanding the foregoing, if you fail to assume your obligation to defend, the Playfair Parties may do so to protect their interests and you will reimburse all costs incurred by the Playfair Parties in connection with such defense.
11. Choice of Law; Agreement to Arbitrate. The interpretation of this Agreement and the resolution of any disputes relating to this Agreement will be governed by the laws of the State of Missouri without regard to any conflicts of laws provisions. All disputes arising out of, or relating to, this Agreement (including formation, performance, breach, enforceability, and validity of this Agreement) or our operation of the Services shall be resolved by final and binding arbitration to be held in the English language in Kansas City, Missouri pursuant to the rules of the American Arbitration Association. The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Agreement, including, but not limited to, any claim that all or any part, of this Agreement is void or voidable. Further, if you are located outside of the United States, we retain the right to bring proceedings against you for breach of this Agreement in your country of residence or any other appropriate country.
12. Fees; Payment/Refund. Fees for each individual Service may be set forth on the Site or in additional terms and conditions between you and us.
a) Discovery Analytics & Decision-Ready Dashboards. Invoices for the above mentioned Services will be sent after the completion of the Services. You are responsible for paying all fees set forth on the Invoice 30 days from the date of the Invoice. Once Services have been rendered, there is no right of refund.
b) Private Tableau Training. For the aforementioned Services, Playfair requires fifty percent (50%) of the Services price to be paid prior to the Services being rendered and the remaining fifty percent (50%) to be paid after the Services are rendered. You also agree to pay all reasonable travel fees which will be added to an Invoice. You are responsible for paying all fees set forth on the Invoice 30 days from the date of the Invoice.
c) Public Tableau Training. Tickets for public Tableau trainings are sold up front. If a training event is cancelled for any reason, you will receive a full refund automatically. If a training is rescheduled you will be given the option to receive a full refund or attend the rescheduled training. If a decision is not made in 30 days, you will receive a full refund automatically. If you are unable to attend a training, you may transfer your ticket to someone else once, or: (i) if notified 30 days from the date of the training, Playfair will refund the price of the training (minus a 25% payment processing fee); (ii) if notified 14 days from the date of the training, Playfair will refund the price of the training (minus a 50% payment processing fee); (iii) no refunds will be given if cancelled less than 14 days from the date of the training.
13. Term and Termination. The term of this Agreement shall commence on the Effective Date and continue in effect so long as you are accessing the Services.
14. General Terms. If any part of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, that part will be enforced to the maximum extent permitted by law, and the remainder of this Agreement will remain fully in force. Our failure to enforce or exercise any provision of this Agreement or related right will not constitute a waiver of that right or provision. No rights or obligations under this Agreement may be assigned or transferred by you, either voluntarily or by operation of law, without our express written consent and in its sole discretion.